Service Department Frequently-Asked Questions

Take Care of Your New or Used Vehicle at Zeck Ford near Oklahoma City

Following your car manufacturer’s suggested maintenance schedule keeps your vehicle running for years to come and makes it an even better value than our already-amazing no-haggle price that you paid for it.

The Service Center at Zeck Ford in Purcell helps you with everything you need to keep your car, truck, or SUV in top mechanical condition. Call us at 405-253-4108 to make an appointment for expert service.

Questions About Your Vehicle’s Warranty

What are the conditions of my warranty?
Our new and certified used vehicles for sale at our Oklahoma Ford dealership come with a warranty to cover unexpected repairs. Read through what your warranty covers to familiarize yourself with it.

The terms of your warranty – or warranty periods – are very important. A typical warranty might be written “36/36,000,” meaning that coverage lasts either three years (36 months) from purchase, or until the vehicle has 36,000 miles, whichever happens first.

There are multiple warranty periods in my documents. Why?
The length of your factory warranty depends on which part of your vehicle is being repaired. A comprehensive or “bumper-to-bumper” warranty covers everything except regular maintenance. This is generally the shortest warranty period.

A slightly-longer powertrain warranty covers engine and transmission defects. Anti-corrosion protection often lasts even longer. Finally, some manufacturers offer extras like roadside assistance for a very limited time.

Always check your warranty documents for the specific things covered during each warranty period.

Does Zeck Ford sell used vehicles still covered under factory warranty?
Warranties are often transferable, meaning that a vehicle within the mileage and duration caps set forth by the warranty will remain covered. You’ll find lots of used Ford vehicles at our car dealership that are still under factory warranty.

How do I maintain the warranty on my vehicle?
Keep your warranty in good standing by performing required service at the proper intervals and responding quickly if something clearly goes wrong with your vehicle. Your owner’s manual explicitly lists service intervals.

You are responsible for maintaining the warranty by taking your vehicle in for service when the time arrives. Factory-authorized technicians must perform any service. Other outside maintenance could void your warranty.

Will my warranty pay for every repair?
Many warranties cover the parts and labor costs involved in fixing unexpected mechanical problems, but place the burden of maintenance on the vehicle owner.

Certain repairs may be covered by some manufacturers or aftermarket warranty and not by others. Refer to your warranty documents for coverage information.

Schedule your service appointment online.

Maintenance Schedules

How often should I change my engine oil?
Changing your engine’s oil and filter should never be ignored. Oil reduces friction in the engine and prevents the motor from seizing up. Without oil, your engine would not function properly.

Most drivers typically get oil changes between 5,000 and 15,000 miles. Older vehicles may need more frequent oil changes.

How often should I change my engine coolant?
Water and antifreeze, also called engine coolant, prevents your engine from overheating in the summer and freezing in the winter. Depending on your vehicle’s manufacturer, the intervals for flushing your system and replacing coolant will vary. Some manufacturers promise long-lasting antifreeze that remains viable past 100,000 miles on your odometer. Check your owner’s manual for more information.

Most often, our Service Department follows a general timeline of every few years or every 30,000 to 40,000 miles.

How often should I change my spark plugs?
Older vehicles required spark plug replacement or adjustment much more often than new vehicles do. Today, you can expect to drive more than 100,000 miles before a tune-up, which includes changing the spark plugs. Checking the plugs at 50,000 to 60,000 miles is never a bad idea, however.

How frequently should I change the air filters in my vehicle?
How frequently you swap out your air filters depends on the quality of the filter, the vehicle you drive, and the conditions under which you drive. For example, traveling on dirt or gravel roads will clog a filter much faster than pavement will. Local pollution also can determine filter life.

Every time you take your vehicle in for an oil change, a technician will check your air filters. Use this as an opportunity to gauge how often you can expect to change these filters. Use our online schedule request form to make an appointment.

When do I need to replace my battery?
How often you need to replace your battery depends on the battery type, your vehicle, and the climate. In cooler weather, you may discover your vehicle performs better with a more powerful battery.

Rechargeable batteries need replacing, too; if they’ve ever completely lost their charge, they may never reach their full potential again.

When do I need to change belts and hoses?
When you bring your vehicle into Zeck Ford in Purcell for scheduled maintenance, our expert technicians will inspect your vehicle’s belts and hoses to make sure they’re in good shape and properly attached.

You can check your belts and hoses, as well, by examining them every time you open the hood of your vehicle.

How often must I replace my windshield wipers?
If your wiper blades are no longer perfectly clearing your windshield, it’s time for new ones. It’s really as simple as that. Most people replace their wiper blades each season, and watch for wear to the windshield wiper itself, which also is easily replaceable.

Tires & Brakes

When should I replace my tires?
Your tires should be replaced every 30,000 to 70,000 miles, or when there’s less than 4/32-inch tread remaining. Aggressive driving may mean your tires only last you about 15,000 miles.

There are numerous factors in determining how long your tires may last: the type of vehicle you drive, the tire you’re riding on, and your driving style.

How often should I replace my brakes?
Like tires, the amount of time your brakes last depends on how you drive. If you slam on the brakes a lot, the life of your brakes will be significantly shorter than if you don’t.

When you need to replace your brakes, expect to pay for new pads, and sometimes new rotors, depending on their condition.

What kind of tires should I buy?
Most vehicles come with all-season tires that are perfectly acceptable for driving on all road conditions, even in winter. However, during inclement weather or exceptional heat, you may want to swap out your tires.

Snow tires can keep you safe as you drive in cold, wet, or icy weather; summer tires work great in unusually hot temperatures.

If your vehicle came with specialized tires, you may need to invest in a set of snow tires or switch to all-season tires. Learn more about our tire center near Oklahoma City.

Which snow tires should I purchase?
Research tires that meet your requirements and read reviews online. Once you find a set of tires that meet your criteria, contact us to purchase and mount them at Zeck Ford in Purcell.

Follow these tips for switching out to your snow tires:

  • To stay safe, get your vehicle performing as intended, and make your tires last longer, always make sure they’re properly inflated.
  • Buy four matching tires simultaneously for winter driving. Some rear-wheel drive cars can get by with just rear snow tires, but front-wheel drive and all-wheel-drive vehicles must have four snow tires so they can consistently grip during braking. Otherwise, it’s possible that you lose control of your vehicle.
  • Choose a spare set of rims to keep on your snow tires year-round. Not having to mount and dismount tires from your rims each season will save you time and money. Let our parts center help you choose a second set.

General Advice

As the proud owner of a vehicle, it’s your job to check over your ride and make sure everything works properly. Doing so will help to keep you safe as the weather changes. Add these to your checklist to make sure you’re doing everything you can:

  • Use the right engine oil based on the season. Cold temperatures cause oil to thicken, when your vehicle needs a thinner one to start up quickly.
  • Check your antifreeze levels and maintain proper water-to-antifreeze mixture. You can buy your own antifreeze tester at an auto parts store, or ask one of our expert mechanics to check on it for you during your service appointment.
  • Keep your windshield wipers working perfectly and your washer fluid reservoir full.
  • Inspect your hoses and belts for flexibility, shrinkage, and cracking. Replace them as needed. Check each for flexibility and replace as needed.

Our Service Center and Parts Center at Zeck Ford are open from 8 a.m. to 5 p.m., Monday through Friday. Call us at 405-253-4108 to make a maintenance or repair appointment, or contact us online.